Terms of Service

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By making a purchase via the radioFLO.co.uk website the following will apply:


Terms of Service

We do have a few rules that you should stick to, read them here.
The Service is provided to authorised persons or organisations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.
This TOS specifically relates to services provided by RadioFLO.co.uk, and does not cover any other entity, thus meaning you are unable to claim fault of service due to a third-party.

Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber,
these Terms and Policies apply to all your employees, agents and/or customers.
In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you. The Terms of Service specifically relate to services provided by radioFLO.co.uk; external matters are not at the discretion of radioFLO.co.uk.

Cancellation - Cancellation by you can be done at anytime and any outstanding payment will be invoiced to you. refunds are not given, details explained in refund section. In the event you cancel and you have accrued credit on your account by payment upfont then your service will not terminate until the credit is spent.

Refunds - No refunds will be paid out unless in the event that the company as a whole liquidises and we are unable to refund accrued credit with the service time. In this event all payments will be made within 30 days of liquidisation and via all paypal accounts.

Charges - Late payments are accepted on occasions, however where you the subscriber fail to pay on time for a minimum of 3 months consecutively you will be charged £5 on top of subscription every month you are late paying until payment resumes back to normal agreed dates. If you require a change of payment date please use the support ticket service available to request this change prior to late payment to avoid any charges been added.

Auto DJ Storage - Some RadioFLO packages come with a free/paid auto DJ storage capacity. Even though we strive to keep our servers as secure as possible at all times we do not back up the free/paid storage vault. We reccomend all clients to keep backups of their own mp3s uploaded. 

bandwith fair policy - We have no restrictions on the amount of data available to you, although we do have a fair policy. If we feel the subscriber has outgrown the package purchased and therefore the amount of data usage available to them although we have unlimited we do need to make sure each client is supplied with adaquate data allowance to support their stream, we will contact you via support ticket to request you upgrade your sevices to best suit your requirements, add extra data allowance at an additional cost or politely request termination of your account where necessary.

abuse - please note we do not tolerate abusive or aggresive language or behavior towards our staff. Where we feel our staff are experiencing this the subscriber will be automatically terminated without notice.
These terms and conditions are subject to change at our discretion as and when we deem fit please note we shall always update the notice below so you are aware changes have been made.


Cookies - To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies? - A number of our pages use cookies to remember:
your display preferences, such as contrast colour settings or font size
if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
if you have agreed (or not) to our use of cookies on this site
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies - You can control and/or delete cookies as you wish for details, see ( aboutcookies.org ) You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Last Updated - 26/11/2018 at 08:24 - (UK time)

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Please note that RadioFlo doesn't provide any form of content licensing or coverage for royalties. It is your responsibility to obtain any licences relevant for your country and content.

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